Frequently Asked Questions
Get quick answers to the most common questions we receive from customers. Kindly visit our contact page if you have any specific requests or questions.
How many packs of hair do I need?
We recommend using 4 packs for the average head and 5 packs for thick hair.
How long will my installed braids last?
Depending on the maintenance of your braids, your braids can last up to 12 weeks
How do I maintain my braids?
Wearing a silk bonnet or silk scarf to sleep will prolong the lifespan of your braids. Please see our Maintenance page for more tips.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h